ArchNexus

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Support

Need help with ArchNexus?

Reach out for issues with project organization, budgets, pricing, materials catalogs, clients, vendors, CSV exports, snapshots, dashboard data, or iCloud sync.

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What to include

This helps us diagnose issues faster.

  • App version (ArchNexus x.x.x)
  • Platform (macOS / iPhone / iPad) + OS version
  • Device model
  • Where it happens (Projects, Catalogs, Budgets, Pricing, CSV Exports, Snapshots, Dashboard, Attachments, Sync)
  • What you expected vs what happened
  • Steps to reproduce
  • Whether iCloud sync is enabled if the issue involves multiple devices
  • Screenshot, exported CSV, or screen recording (optional)

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